Your card was declined
The issuer refused the $598.00 charge (Stripe code card_declined). No money left your account and your cart is untouched — the order is on hold for 60 minutes while you retry.
Why this happens
- Daily online-spending limit reached — most AU bank apps raise it instantly
- Card expired or reissued (new number on the back)
- Issuer fraud filter flagged a first-time merchant — approving in your banking app usually clears it
or try another card
Order held until 5:47pm AEST
Back to all payment methods
Third decline in a row? Call us on 1300 000 000 (7am–11pm AEST) with reference APX-PAY-5521 — we can split the order or hold stock overnight.